![]() The TVT provides an integrated general-purpose, fully 8051-compatible microcontroller with television-specific hardware features. Note: Activation of the CSM is only possible if there is no (user) menu on the screen. use the Right/Left keys to display the next/previous menu items After entering the Customer Service Mode, the following items are displayed. To activate CSM, press the following key sequence on a standard remote control transmitter: “456987” (do not allow the display to time out between entries while keying the sequence). Possibility to use “CH+” or “CH-” for channel surfing, or enter the specific channel number on the RC. Set the screen mode to full screen (all contents on screen is visible).Īfter leaving the Customer Service Mode, the original settings are restored. Line number for every line (to make CSM language independent). The CSM is a read-only mode therefore, modifications are not possible in this mode. The Customer Service Mode shows error codes and information on the TVs operation settings.The call centre can instruct the customer (by telephone) to enter CSM in order to identify the status of the set.This helps the call centre to diagnose problems and failures in the TV set before making a service call. ![]()
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